Privacy Policy

Entraw (“we”, “us”, “our”) provides website templates, digital products, and related support services.

We are committed to protecting your privacy and being transparent about how your personal information is collected, used, and stored.

By using https://entraw.com and purchasing our products, you agree to the terms described in this Privacy Policy.

Information We Collect

We collect information to provide, improve, and support our products and services.

1.1 Information you provide to us

We may collect:

• Email address (when you contact support or make a purchase)

• Payment-related information (processed securely by Lemon Squeezy or Framer; we do not store payment details)

• Any information you choose to provide when contacting us

1.2 Information collected automatically

When you browse our website, we may automatically collect:

• IP address

• Browser type and version

• Device type

• Pages visited and time spent on the site

• Referring sources

• General usage analytics

This information is collected using cookies and similar tracking technologies.

Cookies and Tracking

We use cookies to improve website functionality, analyze usage, and enhance user experience.

2.1 Types of cookies we use

Essential cookies

Required for the website to function properly, including security, navigation, and cookie preference management.

Analytics cookies

Used to understand:

• Which pages users visit

• How visitors interact with the site

• Which templates perform best

We may use:

• Framer Analytics

• Google Analytics (only if enabled by the user through cookie consent)

Performance cookies

Used to improve loading speed and overall website performance.

These cookies are treated as non-essential and are only loaded after user consent, where required by law.

2.2 Cookie consent

Visitors located in the EU, EEA, or UK are shown a cookie banner allowing them to:

• Accept all cookies

• Reject non-essential cookies

• Change cookie preferences

If analytics or performance cookies are declined, they are not loaded.

How We Use Your Information

We use collected information to:

• Deliver purchased website templates and digital products

• Improve template quality and website experience

• Provide customer support

• Analyze performance and product demand

• Detect, prevent, and address security or technical issues

• Send important purchase-related or support-related communications

We do not sell or share personal data with third-party advertisers.

How We Store and Protect Data

We use modern security practices and trusted third-party services to protect your information.

Data may be processed and stored through:

• Framer

• Lemon Squeezy

• Google Analytics (only if consent is given)

We retain personal data only for as long as necessary to fulfill operational, legal, or contractual obligations.

Sharing Information with Third Parties

We only share personal data with essential service providers, including:

• Lemon Squeezy – payment processing, purchase receipts, transactional emails, and optional newsletters

• Framer – website hosting and analytics

• Google Analytics – optional analytics loaded only after consent

• Email service providers – only if additional newsletter tools are added in the future and only with explicit user consent

All service providers comply with applicable security and privacy standards.

We do not sell or transfer personal data to third-party advertisers.

Your Rights (GDPR and CCPA)

Depending on your location, you may have the right to:

• Access your personal data

• Request correction or deletion of your data

• Withdraw cookie consent

• Opt out of analytics

• Request a copy of your data

• Request restriction of certain data processing

• Lodge a complaint with a data protection authority, where applicable

To exercise your rights, contact us at hello@entraw.com.

We respond to privacy-related requests within 30 days.

Email Communication

We may send emails for:

• Purchase confirmations

• Support responses

• Important updates related to your order

• Product updates, new template releases, or educational content, only if you have explicitly opted in

You can unsubscribe from marketing emails at any time using the link included in each email.

We do not send unsolicited marketing emails.

Children’s Privacy

Entraw is not intended for individuals under the age of 16.

We do not knowingly collect personal data from children.

Changes to This Policy

We may update this Privacy Policy from time to time.

If changes are made, we will update the “Last updated” date at the top of this page.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, contact us:

Email: hello@entraw.com

Support Hours: We typically respond within 24 hours.